waiting for something that might slightly resemble food. If you go to a
mean, if you want quality food and service.
Post by Stunning Steve
We ate there last Saturday evening (March 26). Party of 6. 4 of us got
there at once, the other 2 were about 20 minutes behind. We got our
table within 10 minutes and informed our server that we had 2 more
people joining us. Server did not offer to bring any water to the table,
and when the other 2 joined us there was still no water on our table,
still only place settings for 4. Server did walk by and notice our party
of 6 were now all seated, and did take our drink order. She told us we
could go up and start the buffet. When we got back, there was still no
water on the table, our drinks were not there, and there was still no
place sitting for the extra 2 people, meaning that 2 of us in the group
had no forks, knives or napkins. We all waited approx. another 10
minutes for the drinks and place settings, as nobody wanted to start
eating until everybody was ready. Of course, food doesn't stay hot that
long, and by the time the drinks & forks arrived our meals were already
getting cold. We also noticed a sign saying "no refills on soft drinks".
WHAT? For $14.99pp this may be the only restaurant we have ever been to
that charges you for your refills.
Food itself was OK, not great. I realize there are very few sit-down
restaurant options in the Paradise area and Hong's is obviously very
busy. The service however, was horrendous. The server herself was sweet
and always apologizing for making us wait. I know it's not her fault--
she was constantly running from table to table. If it means paying
another $3pp to hire extra servers and speed up service I have no
problem with that. Otherwise, we will not be back to Hong's anytime
soon. We'll go elsewhere.
PS, arrows at the buffet saying "line goes THIS way" would make things
*SO* much easier, rather than everybody bumping into each other (this
applies to most buffets, not just Hong's)
Post by Manli
Hong\'s Buffet now have an online menu.